Returns & Exchanges
At Goldwin, we stand by the quality of our technical apparel and offer a hassle-free 30-day return policy for all unworn items in their original packaging. We are committed to ensuring your gear performs to your expectations and provide a streamlined process for all domestic returns.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original shipping box or a similar secure container, ensuring all original hangtags and labels are still attached to the garments.
- 3.Label and Ship
Download and print the prepaid shipping label provided by the portal, affix it to your package, and drop it off at any authorized carrier location.
- 4.Inspection and Refund
Once our warehouse receives and inspects your return for quality compliance, your refund will be processed to your original payment method within 5-7 business days.